Nice things our customers say about us

Dear All at West Highland Sailing,

Just a quick note to say thank you for the great service which we enjoyed last week.

We can say that our, allbeit, much too short visit to Laggan and Loch Ness was truly great and the Elegance boat was perfect for our needs. It is not that often that we can all get together so a few days on the loch in a superb cruiser was just perfect.

Please accept our heartfelt thanks

Aylwin, Elizabeth Helen, Lucy and Jason

Hello All,

Now that we are back and the holiday seems a lifetime ago!!! I would just like to say thank you for a wonderful time. All your staff were exceptional and helped make our holiday the best family holiday we have ever had.

Since we have been back we have have given your details out to two other people and hopefully we can persuade them to book with you in the near future.

Once again many thanks and we look forward to seeing you again

Andrew, Colleen and Cassidy Johnson, Cygnet 3

Hello again,

Just to let you know we had a very enjoyable time on the canal and lochs again with you guys. There is a good atmosphere at your base and staff are very friendly and helpful. When we do it again we will definitely be looking to start from the Laggan Locks again. The location is beautiful too.

We will however be upgrading to a boat that reverses when its told to though!! LOL!

All the best,

Frankie & Zoe.

We have just returned from a weeks holiday on the wonderful Caledonian canal, hiring a boat from West Highland Cruisers, and we would just like to thank all the team of lock keepers and bridge keepers who kept us all moving, despite the weather, and making it a superb holiday. They were a very helpful bunch of people, giving advise as to weather conditions, taxi telephone numbers and times of buses. We enjoyed it so much that we have already booked our holiday for next year.

Keep up the good work,


Jane and Bill Hutchinson, Leeds.

Hallo Kathryn,

Thank you for your kind service. We are back at home in Germany and had enjoyed our trip very well. I hope you found the key and everything ist o.k. with the boat.

Kind regards from Germany.


After an uneventful trip home it will be with great fondness that I will remember our trip up your beautiful canal on the good ship Cygnet 2. We will certainly tell all our friends about our trip and recommend West Highland Sailing. Now it’s back to normality.

Thank you once again

Jan Budgen

Dear Sheila, Liz and the rest of the staff,

Thank you for a fantastic holiday. Agneta and I have had one of the best holidays for a long and thanks not in part to your service and cooperation. I realize that you have little control over the weather but the weather gods must have been smiling on us (as they usually do actually). Who comes home with a tan from Scotland ?

Thanks again.

Paul and Agneta

We had to write to say thank you to your team at Laggan Locks for making our Summer holiday so memorable. The Cygnet was fabulous. Easy to handle, and she inspired confidence even when we skipped and slapped our way across a very gusty Loch Ness. We had such an amazing time as you can see by my husband’s cheesy grin in one of the photographs.

Your team didn’t bat an eye-lid when we made additional requests, i.e. when we invited a couple of friends up for our last night and we needed extra life-vests. The camaraderie on the Caledonian Canal waterways has to be experienced to be believed. The Lock-keepers were amazingly helpful and were more than willing to assist with the first time nerves on our way out, and once we had settled down and had adapted to ‘highland speed’ sharing some local folk-lore on the way back.

Our holiday with the Cygnet was one of more memorable to-date and I look forward to returning sometime soon. many thanks.

Myra and Lee Kelly

I recently had a holiday with you in Scotland. We had a great time, thanks to you. You were very helpful, and most things went well, including the weather, although you can’t take credit for that. (A couple of BW people were much less helpful, but that’s another story). There was a technical fault with the yacht, but you resolved it quickly.

I’m recommending you to my friends; I’d love to come back again some time.

Bob Rayner, Lytham St. Annes

Our holiday with the “Cygnet” was a great experience for my son and myself, which we will certainly not forget. The boat, the impressive scenery, the helpfulness of everyone (your instructor, the lock keepers…) – everything was perfect. When we had a little problem with the boat’s heating, your technician came immediately and solved it. I can (and will) recommend your firm to everybody looking for a holiday which is interesting as well as relaxing, and we are going to come back, perhaps with a bigger company.

Torsten Meiwald

Just thought we would send a wee note of thanks after our weeks hire (23/4/12-30/4/12) of the boats cygnet one and three from your company, we had a great week and all of your help was greatly appreciated so well done to you all and we hope to come back later in the year.

John & Mary Anderson

Please can I take this opportunity on behalf of all who attended to thank-you for a fantastic week away. Your levels of customer service are high, and the quality of the vessels second to none for the very reasonable price we paid.

I shall not hesitate in recommending you, and I look forward to next year when we hope to once again charter vessels from West Highland Sailing and cruise along the Caledonian Canal.

Robert Bellis, Petty Officer(SCC), Ellesmere Port Sea cadets

What a fantastic way to spend our first anniversary.
Thank-you. We’ll be back . . .

Claire and Robert, Glasgow


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